Fonmar Group, S.L., bases its Quality and Environmental Management System on the activities it carries out, such as “the design and manufacture of presses for splicing and repairing PVC/PU and rubber conveyor belts, and tyre repair; the design and manufacture of machinery for splicing preparation; and the design and manufacture of air cushions and heating elements.

We view Quality as the management tool through which activities are planned and carried out, ensuring compliance with established legal requirements and the specifications of our services, whilst achieving customer satisfaction. That is why, at Fonmar Group, S.L., we have chosen to adopt a management model in accordance with the UNE-EN ISO 9001:2015 and UNE-EN ISO 14001:2015 standards, and to implement a Quality and Environmental Policy based on the following principles, which also serve as the framework for setting our objectives and targets:

- To enhance the knowledge and productivity of our employees and subcontracted staff, in order to maximise the potential of the skills, experience and training they possess and receive.

- A commitment to meeting requirements and continuously improving the effectiveness of the quality management system, always striving for the full satisfaction of our customers.

- To understand and meet the needs and expectations of our customers, as well as the applicable legal and regulatory requirements in each case.

- To foster a culture of continuous improvement and pollution prevention.

- A commitment to complying with environmental legislation and regulations at all levels, as well as to meeting the requirements agreed with stakeholders.

- Respect for the environment and a commitment to preventing environmental impacts, and to reducing, reusing and recycling as much material as possible.

- Management of waste where its production is unavoidable. Reduction of consumption wherever possible.

Management remains firmly committed to providing high-quality services to its customers and to respecting the environment. It is committed to continuous improvement and to the effectiveness of its integrated management system.

The services provided and the activities of our organisation involve a number of environmental aspects that Fonmar Group, S.L. has identified; consequently, our environmental objectives and targets are aimed at reducing the impacts caused, above all, by those aspects deemed to be significant.

This policy (which is appropriate to the nature, scale and environmental impacts of our organisation) is the guiding document for the entire Quality and Environmental Management System that has been implemented and is maintained on a day-to-day basis. It is made public both to the company’s staff, who understand and embrace it, and to any interested parties.

Warranty Conditions

FONMAR GROUP S.L. offers a 2-years commercial warranty from the acquisition of the product. This warranty applies to the machinery manufactured by FONMAR GROUP S.L, but the accessories or the spares, for which the warranty period is 6 months from the acquisition of the product. To carry out the warranty, the customer will have to deliver the defective product together with a copy of the invoice.

During the period of validity of the warranty, the parts of the product bearing manufacture defects will be repaired or replaced if impossible to repair. The manufacturer shall have the sole right to choose whether to repair or replace defective equipment, parts, or components.

The repair and replacement of defective parts under warranty will be free of charge for the buyer, including cost of labour and materials.

Warranty Exclusions

In no case will the Warranty cover the displacement of the technicians to the buyer´s facilities in the case that the customer requires for it (and if possible).

The warranty does not cover claims concerning:

- Freight costs of the product (to and from the factory).

- Damages caused by neglect and negligent treatment from the user.

- Handling of the machine by technical staff non-authorized by FONMAR GROUP S.L., within the warranty period.